Updates of what Team Stephco is doing, to continuously help prevent the spread of COVID-19 and why it is necessary. Our mission here at Stephco, for over 40 years has been to provide clean, healthy and safe living, and we hope that you and yours, are staying safe and...
Have a cleaning and restoration-related question? We have the answer. Check out these FAQs and give us a call today for more information!
How often should the carpets in my home be professionally cleaned?
Stephco Cleaning & Restoration recommends you have your carpets professionally cleaned twice annually in the spring and fall, before and after it’s the season for extended times indoors through the winter. If you’re due for a carpet cleaning, we can help! Give us a call today at (781) 767-5323 to see why we’re one of the top residential and commercial cleaning companies the community has relied on for over 45 years.
How long will it take my carpet to be cleaned?
Carpet cleaning duration depends on a multitude of factors, such as the size of the area, the type of carpet, and the overall shape the carpet is in. We employ a number of cleaning methods which involve a degree of chemistry based on the fiber content and amount of soiling the carpet contains. If you’re looking for efficient, effective residential or commercial cleaning companies in or around Boston, contact Stephco Cleaning & Restoration today.
Why is upholstery cleaning necessary and how often should it be professionally cleaned?
Upholstery, carpets, draperies and other fabrics and textiles can trap and hold dust, dirt, greases, gases, dead skin, and allergens. Regular vacuuming and spot treatments are recommended by manufactures as preventative maintenance, but like carpeting, it’s recommended to have routine professional cleanings by expert residential or commercial cleaning companies for your health and the longevity of your upholstery.
Can I walk on my carpets after cleaning?
Experienced residential and commercial cleaning companies will always recommend trying to remain off the carpet until dry. If you have to, try not to wear shoes or allow pets, as we do not want to re-introduce dirt and other particles into the carpet. Our team will install air movers as needed to help speed along drying process.
Does Stephco provide mold remediation services?
Yes, we have trained and IICRC Certified technicians with years of experience in mold remediation services. Our team has seen almost everything. From attics and living areas to bathrooms, basements, crawlspaces, garages and more, count on us any time you need professional mold and water damage companies in Boston or the surrounding areas.
Does Stephco charge for a mold inspection?
No, we do not charge for estimates. If we have to perform any investigatory work with thermal imaging or air quality sampling, however, there may be a charge. Be sure to give us a call if you think you may need services from expert mold and water damage companies.
Is mold dangerous to mine or my family’s health?
Mold is a naturally occurring fungus that typically grows in areas where moisture or humidity levels are high. According to the EPA, flooded areas are susceptible to mold growth within 24 to 48 hours. If your home has been subject to a flood or other water intrusion, it increases the chances of organic growth. If you feel that mold may be impacting you or a loved one’s health, we recommend having your home inspected by our Certified Residential Mold Inspector. Thermal imaging, moisture readings, hygrometric readings, and indoor air quality testing are just a few of the tools we utilize to find the source of the problem and develop a solution and remediation plan. If you need expert inspections, contact us today to see why we’re one of the top mold and water damage companies our community relies on.
Is water damage covered under my homeowners insurance?
Insurance may cover certain types of water damage situations depending on the coverage in your homeowners’ policy. With water damage, it’s highly recommended to address the damage ASAP. If you’re looking for water damage companies, we’ll work directly with you and your insurance to ensure you and your home get back to normal. If the damage is not taken care of swiftly, it could lead to other, more costly damages, like mold.
How long does it take to dry out a basement after a flood?
It should take roughly three to five days depending on size, category, and class of water damage. As one of the top local water damage companies in the area, we employ industry best drying equipment that keeps the air moving and the humidity count low.
What can I do to prevent humidity in my basement?
The best way to reduce humidity in any basement would be to increase air flow. Expert water damage companies can help you identify ways to improve ventilation, and installing dehumidifiers can reduce excess humidity altogether.
Stephco Cleaning & Restoration Blog
Reliable, responsive cleaning and restoration in and around Boston for over 45 years.

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